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Buzztable

BuzzTable is a mobile Customer Relationship Management (CRM) platform for restaurants. Think of BuzzTable as the operating system for restaurants front-of-house. The company turned the mobile phone into a waitlist notification device via an interactive app (or SMS) which establishes a direct line of communication between the restaurant and their customers. The guest can download a free app that allows them to unlock rewards, engage with restaurant specific content, provide feedback, and allows for a more immersive dining experience. In turn, the restaurant receives critical CRM data that creates new baselines to improve operations, enhance guest experience and of course increase the bottom line.

ABOUT THE FOUNDERS

Founded in 2000, Reign Ventures is recognized as a top-ranking Venture Capital Firm. We have an enviable track record of finding the next big thing in a variety of industries and sectors. We invest in companies at every stage from seed to growth and provide them with the equity capital and support necessary to scale up from early-stage startup to successful business.

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ABOUT BUZZTABLE

BuzzTable is the first guest management platform to have a mobile wait list and connected guest engagement app that work together. The Engagement App for Guests makes waiting for a table a more enjoyable experience by allowing customers to check their waitlist progress, view top trending dishes, unlock custom rewards, and provide private feedback. The WaitList+ system helps restaurants to identify, engage, and retain customers by creating automatic guest profiles, which include key data, including: emails, birthdays, and personal preferences. Lastly, BuzzTable’s ControlCenter allows operators to create personalized marketing campaigns that build a one-to-one relationship with guests, like never before.

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How Mobile Technology Is Changing the Way We Dine Out

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MRM EXCLUSIVE: Tips for Becoming a Successful Restaurant Host

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Now Your Phone Can Wait in Line for You